Return Policy
Return & Refund Policy
Thank you for shopping at Aus Bheazehouse. We want you to be completely satisfied with your purchase.
Returns
You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
How to Initiate a Return
To start a return, please contact us at [your email address]. Once your return is approved, we'll send you instructions on how and where to send your package.
Please note that items sent back to us without first requesting a return will not be accepted.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 5-10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us to arrange the exchange.
Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.
Contact Us
If you have any questions about our return policy, please contact us at [your email address].